Which chair would you choose to sit in? Discover what that says about your personality

now. Even knowing I’m the manager. Even knowing I’m wearing these clothes on purpose. It still felt like they were looking right through me. Like I wasn’t a person.”

“Now you know,” I said.

“Now I know.”

He changed things at the bank that summer.

Little things.

He took down the sign that said THREE FORMS OF IDENTIFICATION REQUIRED FOR ALL CHECK CASHING. Heartland’s corporate sign, from the policy manual. He called Des Moines and argued with the compliance people for two weeks. In the end, they agreed: for existing customers at the Millbrook branch, one form of ID would